Privacy Policy
Last updated: February 2, 2025
Introduction
MakeDemos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and website (makedemos.com).
Information We Collect
Account Information
When you sign in with Google, we receive and store:
- Your email address
- Your display name
- Your profile photo URL
Device Information
When you use our desktop application, we collect:
- A unique device identifier (machine ID)
- Device name (e.g., "John's MacBook")
- Operating system (macOS, Windows, or Linux)
Usage Information
We collect minimal usage data:
- Export records (project name you provide, resolution selected, duration)
- Number of exports used
- Subscription status and plan type
Payment Information
Payment processing is handled by our payment provider (Dodo Payments). We store only a customer ID reference - we do not store your credit card number, CVV, or full payment details.
Information We Do NOT Collect
We want to be clear about what we do not collect or store:
- Your videos or recordings - All processing happens locally on your device
- Your screen content - We never access or transmit your screen recordings
- Your files - We do not access any files on your computer
- Your browsing history - We do not track websites you visit
- Your location - We do not collect GPS or precise location data
- Your contacts - We do not access your address book
How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Authenticate your account
- Enforce usage limits based on your subscription plan
- Prevent fraud and abuse
- Send important service announcements (e.g., plan expiration)
Data Storage and Security
Your data is stored securely using Google Firebase/Firestore with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
Data Retention
We retain your data for as long as your account is active. Specifically:
- Account data is retained until you delete your account
- Export records are retained for billing and support purposes
- Session data is automatically deleted after 30 days of inactivity
- Rate limiting data is automatically deleted after 1 week
Your Rights
You have the right to:
- Access - Request a copy of your personal data
- Correction - Update or correct inaccurate data
- Deletion - Request deletion of your account and associated data
- Portability - Receive your data in a machine-readable format
To exercise any of these rights, please contact us at support@makedemos.com.
Third-Party Services
We use the following third-party services:
- Google OAuth - For authentication
- Google Firebase - For data storage and user management
- Dodo Payments - For payment processing
- Vercel - For website hosting
Each of these services has their own privacy policy governing their use of your data.
Cookies
We use essential cookies only for authentication purposes. These cookies are necessary for the service to function and cannot be disabled. We do not use tracking cookies or third-party advertising cookies.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@makedemos.com
- Website: makedemos.com